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Perform cash box closing

ModuleCash box
Suggested profileCashier
PermissionCASH_BOX: WRITE
StatusValidated

Objective

Close the current shift leaving a signed summary: totals by payment type, cash denominations, differences and observations. The closing is recorded for audit.

Before starting

  • Have an open cash box.
  • Have CASH_BOX: WRITE.
  • Have the cash counted and the cards/transfers reconciled.

Step by step

  1. In the Cash box module, in the Movements tab, click Closing (blue header button).
  2. The Closing dialog opens with several sections:
    • Totals by payment type (cash, card, transfer, etc.).
    • Cash denominations (counted bills and coins).
    • Difference (calculated automatically between the declared total and the physical count).
    • Cashier observations.
  3. Enter the counted denominations. The system calculates the declared total.
  4. If there is a difference, enter an observation explaining it.
  5. Confirm with Save.

Expected result

  • The closing is recorded in the Closings tab with its folio, totals, denominations and observations.
  • The cash box remains open for possible later adjustments. To close it definitively, follow Close cash box.
  • The system shows a success message.

Pending: add screenshot of caja-corte-01-dialogo.png.

Common errors

SituationWhat to do
The difference is very largeDo not close the shift without an observation. Coordinate with administration.
A payment type is missingEnter it in the closing even if it is zero.
The dialog does not openCheck the connection; the closing requires synchronization with the backend.

Suggested permissions

  • CASH_BOX: WRITE.

Operational recommendations

  • Perform the closing at the end of the shift, not mid-shift.
  • Count the cash in the presence of a supervisor or co-worker.
  • Attach the printed report to the closing for physical support.
  • If there are recurring differences, review exit concepts and applied charges.

Relation with other modules

  • Cash box (Closings): the Closings tab stores the history of closings with all the details.
  • Cash box (Close cash box): the cash box closing can be done independently of the definitive close.
  • Administration: the closing sheet is available for audit.