Register patient
Objective
Register a new patient with their personal data, contact and address, and make them available for the schedule, cash box, prescriptions and studies flows.
Before starting
- Have
PATIENTS: WRITEpermission. - Confirm that the patient does not already exist using the module's global search.
- Have at hand: full name, date of birth, sex, phone and email.
Step by step
- Enter the Patients module from the side menu.
- Click New patient (top-left toolbar button).
- The Register patient dialog opens with four tabs: Patient, Contact, Address and Record.
Patient tab
- Enter Name(s) and Surname(s).
- Choose the Sex (Female or Male). Determines the color of the tag in the list.
- Enter the Date of birth. Age is calculated automatically.
- If applicable, enter the Sexual partner by searching by name or medical record.
- Continue to the next tab.
Contact tab
- Enter at least one Phone (mandatory field).
- Enter the Email if available.
- If the patient comes from the CRM (Landing), the system may suggest linking with a prospect. Accept only if the identity is confirmed.
Address tab
- Enter the address. If the system allows it, the field uses Google autocomplete to suggest the structured address.
- Confirm country, state, city and postal code.
Record tab
- Complete the clinical or administrative fields that the system requests (for example, medical record, medical group, observations).
- Click Save.
Expected result
- The dialog closes.
- The patient appears in the list with their medical record, age, phone and active status.
- The system shows a success message.
- The patient becomes available for selection in the Schedule, Cash box, Prescriptions and Studies searches.
Pending: add screenshot of
pacientes-alta-01-dialogo.pngandpacientes-alta-02-pestana-ficha.png.
Common errors
| Situation | What to do |
|---|---|
| The dialog does not appear | Verify that the user has PATIENTS: WRITE; otherwise, the New patient button is disabled. |
| The patient already exists | Cancel the registration and open them from the list to avoid duplicates. |
| Mandatory data is missing | The system highlights the fields in red. Complete them before saving. |
| The date of birth is not valid | Verify the format; the system rejects future dates or incorrect formats. |
| The dialog does not accept the address | If Google autocomplete does not respond, enter the address manually in the structured fields. |
Suggested permissions
PATIENTS: WRITEminimum.ADMINis not required to register.
Relation with other modules
- Schedule: the newly created patient immediately appears in the schedule search.
- Cash box: the patient becomes selectable to record charges and advances.
- Prescriptions and studies: the patient becomes available as the root of prescriptions and studies.
- Landing / CRM: if the patient comes from a prospect, when saving the system may offer the linking.